- ASAC-0013 (Avaya IP Office Platform Administrator) is earned by passing exam 67200T - there's no fixed annual testing window.
- The Avaya Learning Center was decommissioned on June 30, 2026, shifting training and support access to the Customer Training Hub and OneCare's Avaya Learning...
- Confirm current test access and registration steps before booking - the platform closure alone does not mean the credential itself has changed status.
- Study release-labeled IP Office documentation, since configuration screens and workflows shift between platform releases.
How ASAC-0013 Testing Actually Works
If you're used to certification programs that publish quarterly testing windows or fixed exam cycles, the Avaya Solutions Administrator Certificate path works differently. ASAC-0013 - the Avaya IP Office Platform Administrator badge - is earned by passing a single specialized test, Administering Avaya IP Office Platform Specialized Test (67200T). This is not a program with seasonal enrollment deadlines or a limited number of sittings per year. Instead, candidates typically register and schedule the exam on an on-demand basis through Avaya's designated testing and training infrastructure.
That said, "on-demand" doesn't mean "assume nothing changes." Avaya has been actively restructuring how it delivers training and exam access in 2026, and anyone planning to sit 67200T this year needs to understand exactly where that access currently lives before locking in a study plan.
The Big 2026 Date: Avaya Learning Center Decommission
The single most important date for anyone pursuing ASAC-0013 in 2026 isn't a testing window - it's a platform shutdown. The Avaya Learning Center was decommissioned on June 30, 2026. If you've bookmarked avaya-learning.com as your reference point for course access, exam vouchers, or badge tracking, that workflow has now changed.
Avaya has directed implementation and support training toward the Customer Training Hub, while transition-related questions are being routed to OneCare's Avaya Learning tile. If you registered for prep materials or training bundles through the old Learning Center before the cutoff, don't assume your access transferred automatically - verify it through the new channels.
Key Takeaway
A platform closure is not the same thing as a credential retirement. The decommission of the Avaya Learning Center changes where you access training and register, but it does not by itself mean ASAC-0013 or exam 67200T has been discontinued. Confirm current status directly through Avaya's official channels before you plan around outdated assumptions.
Because this transition is still recent as of 2026, expect some inconsistency in how quickly documentation, badge issuance pages, and support links get updated across Avaya's properties. Cross-check the official Credly badge page for Avaya IP Office Platform Administrator against whatever booking portal you're directed to, and don't finalize a study schedule until you've confirmed the exam is actually bookable through the channel you're using.
How to Register and Schedule the 67200T Exam
Because Avaya's training ecosystem is mid-transition in 2026, the exact registration path may vary depending on when you're reading this. Here's the general sequence candidates should expect, along with the verification step you should not skip:
- Identify your entry point. With the Avaya Learning Center gone, start from the Customer Training Hub or the OneCare Avaya Learning tile rather than an old bookmark.
- Confirm 67200T is listed as active. Look for the specialized test by its exact code - 67200T - tied to the Administering Avaya IP Office Platform exam.
- Verify prerequisite guidance. Some Avaya specialized tests assume familiarity with specific IP Office releases; check current requirements against our ASAC requirements guide before you commit to a date.
- Check the passing threshold. Don't guess at what score you need - review the specifics in our ASAC passing score breakdown so you know your target before you study.
- Lock in your date only after confirming access. Because the platform shift is recent, treat "I can register right now" as a required checkpoint, not an assumption.
What the Exam Actually Covers
67200T is scoped to basic-to-intermediate administration knowledge of the Avaya IP Office Platform. That framing matters for scheduling: this isn't an advanced architecture exam, so if your background already includes hands-on IP Office administration, your prep window can reasonably be shorter than if you're approaching the platform cold.
The credential's skill areas, as reflected in Avaya's own badge description, center on five practical domains of day-to-day administration work:
Call Flows
Understanding how incoming and outgoing calls are routed through the system, including how routing logic is configured within the platform's management interface.
- Recognize routing decision points in the configuration dashboard
- Trace how call routing rules interact with trunks and extensions
Collaboration Features
Administering the collaboration tools bundled with IP Office deployments, including how they're enabled and managed at the system level.
- Know where collaboration settings live within the admin console
- Understand how collaboration features tie into user provisioning
Licensing
Licensing administration is a core operational skill for any IP Office administrator - knowing how licenses are applied, tracked, and troubleshot.
- Understand license allocation across users and features
- Recognize common licensing error states and their causes
Presence
Presence status administration affects how the system reflects and manages user availability across integrated tools.
- Know how presence settings are configured per user or group
- Understand how presence interacts with call routing decisions
SIP Trunking
SIP trunk configuration is a heavily practical topic - expect scenario-style questions around setup and troubleshooting.
- Understand SIP trunk provisioning basics within IP Office
- Know how trunk configuration affects inbound call routing behavior
For a deeper breakdown of how these skill areas map to exam content and where to weight your study time, see our complete guide to ASAC content areas. If you're still deciding whether this exam matches your current skill level, our difficulty guide walks through what makes 67200T approachable versus challenging depending on your background.
Building a Prep Timeline Around Your Booking Date
Because 67200T is scheduled on your own timeline rather than tied to an external testing window, the smartest approach is to work backward from your target date rather than following a generic study calendar. Here's a sample structure candidates use when they have roughly four weeks before their scheduled exam:
Call Flows & Licensing
- Work through release-labeled IP Office configuration documentation for call routing
- Practice identifying licensing states in a sandbox or lab environment
Collaboration & Presence
- Map out where collaboration and presence settings live in the admin console
- Review how presence status changes propagate through the system
SIP Trunking Deep Dive
- Focus on SIP trunk configuration scenarios, since this topic tends to appear in applied, scenario-based questions
- Cross-reference the official IP Office Web Manager documentation on incoming call routing
Full Review & Booking Confirmation
- Run a full pass through all five skill areas using a structured study guide
- Re-verify your registration and platform access before test day
This structure deliberately places SIP trunking in its own dedicated week rather than folding it into a general review, since trunk configuration scenarios tend to require more hands-on repetition than conceptual topics like presence or collaboration. If you want a condensed reference to keep nearby during this final stretch, our one-page review of must-know facts is built for quick pre-exam checks rather than deep study.
Scheduling Checklist Before You Pay
Before you commit money and a date to 67200T, run through this checklist - it's especially important in 2026 given the Avaya Learning Center transition:
- Confirm the exam code is current. Verify 67200T is still the listed requirement for the Avaya IP Office Platform Administrator badge on Credly.
- Confirm your access channel. Use the Customer Training Hub or OneCare's Avaya Learning tile, not the retired Avaya Learning Center.
- Check current pricing. Fee structures can shift during platform transitions - see our certification cost breakdown for how to evaluate total spend before booking.
- Match documentation to the release you'll be tested on. IP Office configuration screens differ across releases, so make sure your study materials match the version referenced in your exam prep.
- Have a fallback date in mind. Because this is on-demand scheduling rather than a fixed window, rescheduling is generally more flexible than window-based exams - but don't assume policies without checking first.
If you're still weighing whether this specific credential fits your career goals before you spend time on scheduling logistics, it's worth reading through our ROI analysis and salary guide first. Practicing with realistic scenario questions on our practice test platform is also a good way to gauge readiness before you lock in a date - and if you're deciding between multiple prep options, our ASAC practice test hub is built specifically around the 67200T skill areas rather than generic IT admin content.
| Aspect | Before June 30, 2026 | After June 30, 2026 |
|---|---|---|
| Training access | Avaya Learning Center | Customer Training Hub |
| Support / transition questions | Avaya Learning Center support | OneCare's Avaya Learning tile |
| Exam code required | 67200T | 67200T (verify current status) |
| Badge reference | Credly: Avaya IP Office Platform Administrator | Credly: Avaya IP Office Platform Administrator |
For readers who are newer to this credential entirely, it's worth backing up before scheduling anything. Our overview pages on what ASAC certification actually is and the certification itself lay out the basics, while eligibility and prerequisites will tell you whether you're ready to book at all. If you're researching this path for hiring or job-search purposes, our notes on who typically hires for this credential may help you decide whether the timeline pressure is even worth prioritizing right now.
Frequently Asked Questions
No. Exam 67200T, the requirement for the Avaya IP Office Platform Administrator badge, is scheduled on an on-demand basis rather than through fixed seasonal testing windows. Availability depends on Avaya's current registration channel, not a calendar cycle.
Not necessarily. The Avaya Learning Center was decommissioned on June 30, 2026, and training/support access moved to the Customer Training Hub and OneCare's Avaya Learning tile. A platform shutdown affects where you access training and registration - it does not automatically mean the credential or exam has been discontinued. Always confirm current status through official sources before assuming otherwise.
Avaya has directed implementation and support training toward the Customer Training Hub, and transition-related questions toward OneCare's Avaya Learning tile. Start there rather than relying on outdated links to avaya-learning.com.
This depends heavily on your existing hands-on experience with IP Office administration, since 67200T covers basic-to-intermediate material. A focused multi-week plan covering call flows, collaboration, licensing, presence, and SIP trunking - like the timeline outlined above - is a reasonable starting structure for candidates without prior IP Office exposure.
SIP trunking configuration tends to require more hands-on practice time than conceptual areas like presence or collaboration, so many candidates dedicate extra review time to that topic before booking their exam date.