ASAC Passing Score 2026: Exactly What You Need to Pass

What "Passing" Actually Means on 67200T

When people search for the "ASAC passing score," they're almost always asking one practical question: how many points do I need on exam 67200T to earn the Avaya IP Office Platform Administrator badge (ASAC-0013)? The honest answer is that Avaya does not publish a fixed numeric cutoff - like "70%" or "75%" - for this specialized test. Instead, candidates receive a scaled score on their result report that indicates pass or fail relative to Avaya's internal scoring model.

That distinction matters more than it sounds. A scaled score means the raw number of questions you answer correctly isn't converted into a simple percentage. Different exam forms can weight items differently, so two candidates who each miss the same number of questions might see different scaled results. If you're building a study plan around a specific target percentage, you're optimizing for a number that doesn't actually appear anywhere in Avaya's official documentation for this credential.

Why Avaya Doesn't Publish a Fixed Cut Score

Vendor-issued specialized tests like 67200T are typically built from a rotating item bank. Avaya periodically retires and adds questions to keep the exam current with IP Office platform releases, which means the difficulty of any single form can shift slightly over time. A scaled scoring model lets Avaya keep the pass/fail decision consistent even as the underlying question pool changes - which is also why you won't find a static "you need X out of Y correct" formula published anywhere credible.

This is a common structure across serious IT vendor certifications, and it's a big part of why generic advice about "aim for 80%" is misleading for this specific badge. If you want a deeper breakdown of how difficult candidates actually find the material relative to their prior IP Office exposure, the ASAC exam difficulty guide and the ASAC pass rate analysis are better starting points than chasing a mythical cutoff number.

The Content Areas That Decide Your Score

Since there's no published weighting table for 67200T, the smartest use of your prep time is mastering the skill areas Avaya explicitly associates with the Avaya IP Office Platform Administrator badge: call flows, collaboration, licensing, presence, and SIP trunking, layered on top of basic-to-intermediate IP Office administration knowledge. Treat each of these as a content area you need to be functionally competent in, not just able to recognize on a flashcard.

For a full walkthrough of how these areas fit together as an official content structure, see the ASAC exam domains guide. Pairing that structural view with hands-on practice is also covered in the ASAC study guide, which lays out a first-attempt strategy built around these same skill areas.

Question Format and How It Affects Your Result

67200T is built around scenario and configuration-style multiple-choice questions rather than pure definition recall. That format has a direct effect on how your score is earned: you're rarely asked to define a term in isolation, and you're often asked to identify the correct next administrative step given a described symptom or configuration state.

This matters for passing-score strategy because partial familiarity with a topic - recognizing a term without understanding how it behaves in the Web Manager Configuration dashboard - tends to fail on scenario items even when it would pass a flashcard quiz. Practicing against realistic scenario-style questions, like those on our ASAC practice test platform, gives you a far more accurate signal of readiness than a glossary review does.

Confirm Access Before You Book

Registration mechanics have shifted for this credential track, and it directly affects how you prepare. The Avaya Learning Center is being decommissioned on June 30, 2026. Avaya is directing implementation and support training to the Customer Training Hub, and routing transition questions to OneCare's Avaya Learning tile. This platform change does not, by itself, mean the credential or the exam has been retired - but it does mean the booking path you may have seen referenced in older guides may no longer be current.

If you're mapping out timing around this transition, the ASAC exam dates guide and ASAC certification cost breakdown are useful companions to this article, since scheduling and fee mechanics tend to move together with platform changes like the Learning Center's closure. General eligibility questions are addressed in the ASAC requirements guide.

A Domain-Weighted Study Timeline

Because there's no published weighting for how heavily each area counts toward your final score, a balanced allocation across all five skill areas is safer than concentrating on just one or two. Here's a practical four-week structure built around the content areas above.

Keep a running list of any scenario type you consistently misread, and drill that specific pattern rather than re-reading the whole topic again. The ASAC cheat sheet is designed as a final-week reference for exactly this kind of targeted review, not a first-pass study tool.

If You Don't Pass: What Happens Next

Because the scoring model is scaled rather than a flat percentage, your score report after an attempt is the most useful diagnostic tool you'll have if you don't pass the first time. Rather than fixating on the overall result, look at how your performance breaks down across the content areas covered above - call flows, licensing, presence, collaboration, and SIP trunking - if that level of detail is provided in your report.

Retake logistics, including any waiting period or rescheduling process, should be confirmed through the current official booking channel given the Avaya Learning Center's decommissioning. Don't assume retake rules from an unrelated certification program apply here; confirm through the Customer Training Hub or OneCare's Avaya Learning tile before planning a second attempt.

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