ASAC Pass Rate 2026: What the Data Shows

The Reality Check: No Published Pass Rate for ASAC-0013

If you searched for "ASAC pass rate 2026" hoping to find a clean percentage, here's the honest answer: Avaya does not publish pass rate data for the Avaya Solutions Administrator Certificate track tied to ASAC-0013, the Avaya IP Office Platform Administrator badge. There is no public breakdown of how many candidates clear Administering Avaya IP Office Platform Specialized Test (67200T) on their first try, second try, or otherwise. Vendor-specific technical certifications in the Avaya ecosystem generally keep this information internal, and IP Office administration credentials are no exception.

This matters because a lot of exam-prep content online recycles numbers from unrelated certifications that happen to share the "ASAC" acronym. Those figures do not apply here. If a source quotes you a specific pass percentage for "ASAC," treat it skeptically unless it explicitly references ASAC-0013 and exam 67200T. This article sticks strictly to what is verifiable about the Avaya IP Office Platform Administrator credential.

Why Avaya Doesn't Release Pass Rate Statistics

Unlike broad IT certification bodies that sometimes publish aggregate exam analytics, Avaya treats 67200T as a specialized, product-focused assessment tied directly to its IP Office platform. These specialized tests are administered to a narrower audience of partners, resellers, and internal administrators rather than a mass-market candidate pool, which reduces the incentive (and the statistical sample size) for publishing pass/fail breakdowns.

What this means practically for you: you cannot benchmark your preparation against "the average candidate." Instead, your best strategy is to benchmark against the actual content of the exam. For a full breakdown of what's covered, see the ASAC Exam Domains 2026: Complete Guide to All Content Areas, which maps out the knowledge areas in more depth than pass rate speculation ever could.

What Actually Drives Difficulty on 67200T

Since there's no official pass rate to lean on, difficulty is better understood through the structure of the material itself. The credential is described as covering basic-to-intermediate administration knowledge - not entry-level trivia, and not advanced engineering-level design work. That middle ground is exactly where candidates tend to underestimate the exam.

• Applied configuration, not memorization. Questions are built around how IP Office behaves when settings are changed, not just what a setting is called.
• Overlapping feature areas. Licensing decisions affect what collaboration and presence features are available, so isolated study of one topic without the others creates blind spots.
• Release-specific documentation. IP Office configuration steps and dashboard layouts change across releases, so studying outdated screenshots can cost you points on current interface questions.

For a deeper qualitative breakdown of what makes this exam harder or easier than it looks on paper, read How Hard Is the ASAC Exam? Complete Difficulty Guide 2026.

Question Format and Testing Mechanics

67200T is delivered as a specialized test tied to a named Avaya credential rather than a generic multiple-choice quiz bank. Expect scenario-oriented questions that ask you to interpret a configuration state or predict the outcome of a change - for example, how altering a SIP trunk setting affects call routing, or what happens to presence status when a user's licensing tier changes.

Because the exam maps to real administrative tasks, rote flashcard review alone tends to underperform. Practicing against realistic scenario questions - the kind found in a structured ASAC practice test platform - helps you get used to reasoning through configuration outcomes rather than recalling isolated facts. If you want the exact score threshold you're working toward, see ASAC Passing Score 2026: Exactly What You Need to Pass.

Core Topics You Must Master

The badge criteria explicitly list the associated skill areas for ASAC-0013. Treat each of these as a required study block rather than an optional refresher.

For hands-on configuration practice, work directly from release-labeled IP Office documentation, such as the official configuration dashboard guidance for incoming call routing, rather than generic third-party summaries that may not match your target release. A structured walkthrough of all these areas together is available in the ASAC Study Guide 2026: How to Pass on Your First Attempt.

Who Actually Sits This Exam

ASAC-0013 is aimed at people who administer or support IP Office deployments day to day - this includes internal IT administrators managing an organization's own IP Office system, as well as partner and reseller technicians who configure IP Office for client environments. It is not primarily aimed at generalist help-desk staff with no telephony administration responsibilities.

If you're evaluating whether this credential fits your career path, the practical value depends heavily on whether your current or target role actually touches IP Office administration. See ASAC Jobs for a look at where this credential shows up in job requirements, and Is the ASAC Certification Worth It? Complete ROI Analysis 2026 for a broader cost-benefit view.

Registration, Training Access, and the Learning Center Transition

One operational detail candidates need to track closely: the Avaya Learning Center was decommissioned on June 30, 2026. Avaya has redirected implementation and support training to the Customer Training Hub, with transition questions handled through OneCare's Avaya Learning tile. This platform change affects where you access preparation materials and possibly how you register for 67200T - it does not, by itself, mean the credential has been retired, but you should confirm current test access before locking in a study schedule.

For a full cost breakdown once you've confirmed access, check ASAC Certification Cost 2026: Complete Pricing Breakdown, and for scheduling windows and deadlines, see ASAC Exam Dates 2026: Testing Windows, Deadlines & Scheduling. If you're unsure whether you meet the prerequisites to sit for 67200T, review ASAC Requirements 2026: Eligibility, Prerequisites & How to Qualify before registering.

A Domain-Focused Readiness Timeline

Rather than a generic study calendar, sequence your preparation around the skill dependencies in the badge criteria. Licensing affects nearly everything else, so it belongs early.

How to Judge Your Own Readiness Without a Benchmark

Without an official pass rate to compare yourself against, readiness has to be measured against the actual content, not a statistical average. A few practical checkpoints:

• Can you explain, without looking it up, how a licensing change cascades into available collaboration features?
• Can you walk through an incoming call routing configuration from the dashboard end to end?
• Have you practiced enough scenario-based questions on a realistic practice exam platform that the format itself no longer feels unfamiliar?
• Are you studying against current release documentation, not an outdated version of the IP Office interface?

If you can answer yes to all four, you're in reasonable shape regardless of what any unverified "pass rate" claims elsewhere on the internet suggest. For terminology clarification while you study, resources like What Is ASAC? and ASAC Meaning can help you keep the credential's scope straight, especially since the acronym is shared with unrelated certifications.

Frequently Asked Questions